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Terms & Conditions

Bookings

Appointments are scheduled in advance by phone, text, or the website. Cancel or reschedule at least 24 hours before your appointment. We may reschedule for weather, equipment, or saftey. 

Pricing

Quotes are based on the vehicle and the condition you describe, plus any photos. Final price can change if the vehicle is larger, more soiled, or different from what was described — including heavy pet hair, set-in stains, odor, or neglect. Any change is confirmed before work continues.

What's not guaranteed

Detailing improves a vehicle. It does not restore it to new. We do not guarantee full removal of pet hair, set-in stains, odors, water spots, oxidation, swirls, or scratches. Old damage, burns, and deep stains may improve but not disappear.

Payment

Balance is due when the job is finished. We accept cash, Zelle, Paypal, Venmo, Cash App and Apple Pay. Cards are accepted when needed; a processing fee may apply.

Satisfaction

Inspect the vehicle before we leave as we do a walkthrough. If something in the agreed scope was missed, tell us on site and we will correct it. Concerns after we leave should be reported within 24 hours. Refunds are not issued for completed work, for results outside what detailing can do, or for add-ons that were declined.

Right to refuse

We may decline, pause, or stop a job if the location is unsafe, the vehicle presents a biohazard, or the condition is outside what was quoted.

We may also refuse or end service for abusive, threatening, or inappropriate behavior toward the detailer. In that case, work stops, and payment is due for any work already completed.

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